Experiences

  • Tsukiji Walking Tour & Sushi Making Experience (Approx. 3.5 hours)
  • Sushi Making Experience (Approx. 2 hours)

Cancellation Policy (Time-Based)

All times are calculated based on the scheduled experience start time in
Japan Standard Time (JST).

Timing of CancellationRefund Amount
Up to 72 hours priorFull refund
72 to 48 hours prior50% refund
Less than 48 hours prior (Day before/Same day) No refund

Refunds are processed to the original payment method.
Processing time depends on the payment provider.

Date Changes

Date changes follow the same terms as the cancellation policy.

Up to 72 hours priorNo charge
72 to 48 hours prior50% change fee
Within 48 hoursChanges not accepted

    Arrival & Attendance

    • Arrivals more than 15 minutes late may result in a shortened experience.
    • Arrivals 30 minutes or more late, or failure to attend without notice, are treated as same-day cancellations and are non-refundable.

    Program Notes

    Tsukiji Walking Tour & Sushi Making Experience

    • Tsukiji Market is closed on Wednesdays and Sundays.
      The walking portion is not conducted on these days.
    • The sushi-making experience is only available on all scheduled dates.

    Health & Dietary Information

    • Consuming raw or undercooked seafood carries inherent risks.
    • Guests with medical conditions, pregnancy, or dietary restrictions should inform us at the time of booking.
      Vegetarian and vegan options are available.
    • Post-experience health concerns are not eligible for refunds.

    Participation

    • The experience is conducted in English.
    • Minors should be accompanied by a parent or legal guardian.
    • Guests are expected to follow hygiene and safety instructions.

    Host-Initiated Changes

    If the experience cannot be held due to illness, weather, transportation disruptions, facility issues, or other force majeure events,
    an alternative date or a full refund will be offered.

    If the Tsukiji walking tour is cancelled due to market conditions,
    The sushi-making experience will still be held, or a partial refund for the walking portion will be provided.

    Contact

    Email: kate.yamada2020@gmail.com